Lifetime Warranty
The Nikoleit™ Lifetime Warranty Option provides lifetime coverage for manufacturing defects, plating irregularities, and quality issues for all items purchased with the warranty upgrade. Customers receive free replacements and priority support for the lifetime of their product. Clear conditions and an easy claims process ensure a seamless experience.
At Nikoleit™, we create jewelry designed to last — and for customers who want an additional level of protection, we offer the Lifetime Warranty Option. This upgrade can be added during checkout and provides extended coverage for the lifetime of your product.
Our goal is to give you complete confidence and peace of mind with every purchase.
What the Lifetime Warranty Covers
The Lifetime Warranty applies to all products purchased within the same order when the warranty option is selected at checkout.
You are eligible for a free replacement at any time if your item develops:
- manufacturing defects
- structural issues (clasps, links, joints)
- significant plating irregularities
- unexpected discoloration unrelated to misuse
- quality issues confirmed by our support team
We review all claims carefully and aim to approve legitimate cases as quickly as possible.
What the Warranty Does Not Cover
To keep our warranty fair and transparent, certain conditions are not covered:
- loss or theft of the item
- intentional or accidental physical damage
- scratches from everyday wear
- damage caused by chemicals (perfume, creams, cleaning agents, chlorine, saltwater)
- fading caused by extreme misuse
- improper handling or storage
If you are unsure whether your case qualifies, simply contact us — we are always happy to help.
How to Claim Your Lifetime Warranty
The process is simple:
- Email us at service@nikoleit.ch
- Include your order number
- Provide a photo or short video showing the issue
- Our support team will review your request within 24–48 hours
- Approved claims receive a free replacement, shipped directly to you
In most cases, a return of the original item is not required.
Lifetime Coverage Explained
Your warranty remains valid for the entire lifetime of the product — as long as:
- the item is still part of our active collection, or
- we offer an equivalent piece of equal or higher value
If your exact model is no longer available, we will replace it with the closest matching alternative.
You can claim your warranty as many times as necessary for legitimate manufacturing-related issues.
Why Choose the Lifetime Warranty?
- ✔ Unlimited lifetime coverage for defects
- ✔ Free replacements with no additional cost
- ✔ Priority claim handling
- ✔ No paperwork — only your order number needed
- ✔ Peace of mind for everyday wear
This optional upgrade ensures your jewelry remains beautiful for years to come.
Support & Questions
If you have questions about what is covered or want help with a warranty claim, feel free to reach out anytime:
Our team is always here to assist you.