Shipping policy
Shipping Policy
At Nikoleit™, we aim to provide a smooth and reliable delivery experience for all customers worldwide. Below you will find all important information regarding processing time, delivery time, shipping costs, tracking and international shipments.
1. Order Processing Time
All orders are processed, quality-checked and prepared for shipment within 1–2 business days after payment confirmation.
During high-volume periods (holidays, promotions), processing times may extend slightly.
2. Delivery Times
Delivery times depend on your destination:
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Switzerland: 5-12 business days
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Europe: 5-12 business days
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Worldwide: 5–12 business days
Please note: Delivery times may vary due to factors such as local carrier delays or customs clearance.
3. Shipping Costs
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Free worldwide shipping on orders over CHF 75
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For orders below CHF 75, a small shipping fee will be calculated at checkout (depends on the country where we have to ship to)
4. Tracking Information
All orders include tracking.
You will automatically receive your tracking link via email as soon as your order has been shipped.
Tracking updates may require up to 24–48 hours after dispatch.
5. International Shipments & Customs
All prices for Swiss customers include 7.7% Swiss VAT.
International orders may be subject to:
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import taxes
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customs duties
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handling fees
These charges are not included in our product prices and must be paid by the customer upon delivery.
Nikoleit™ is not responsible for delays caused by customs authorities.
6. Shipping Partners
We ship globally with trusted logistics partners to ensure safe and reliable delivery, including:
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Swiss Post
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DHL
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YunExpress
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Other certified international carriers
7. Delivery Issues
If you have any concerns regarding your delivery, incorrect address details, or tracking problems, please contact our support team at:
📩 service@nikoleit.ch
We’re here to assist you at any time.