Terms of service

Terms of Service

Last updated: December 7, 2025

Welcome to Nikoleit™. By accessing our website or purchasing from our store, you agree to the terms and conditions outlined below. Please read them carefully.

These Terms govern the use of our website, your purchases, your rights as a customer, and our responsibilities as the seller.


1. General Information

The online store Nikoleit™ is operated by:

Nikoleit
Mattächer 7B
5453 Remetschwil
Switzerland
📩 service@nikoleit.ch

These Terms apply to all visitors, customers, and users of the website.

By using our Services, you confirm that you are at least the age of majority in your jurisdiction.


2. Products & Availability

We aim to display all products as accurately as possible.
However, colour, size or appearance may vary depending on your device settings.

We reserve the right to:

  • modify product descriptions

  • update specifications

  • discontinue items

  • limit quantities

  • refuse orders in specific cases

All offers are subject to availability.


3. Orders & Contract Formation

By placing an order, you make an offer to purchase the products in your cart.
A contract is formed only once your order is confirmed by email.

We may cancel or reject orders due to:

  • payment issues

  • incomplete information

  • suspected fraud

  • stock unavailability

If your order cannot be fulfilled, we will notify you as soon as possible and issue a refund if payment has already been processed.


4. Prices & Payment

All prices on our website are displayed in Swiss Francs (CHF).

Prices may change without notice, but the price shown at checkout is final for your purchase.

Prices exclude:

  • international import duties

  • customs fees

  • additional charges imposed by local authorities

Accepted payment methods include credit cards, PayPal, and other options displayed at checkout.

You must provide accurate, up-to-date payment information for all purchases.


5. Shipping & Delivery

Shipping times vary by destination.
Estimated delivery times can be found in our Shipping Policy.

Once an order has been handed to the shipping carrier, the responsibility for transportation passes to you.
We are not liable for delays caused by carriers, customs, or circumstances beyond our control.

For international orders, customs duties or taxes may apply and must be paid by the customer.


6. Returns & Exchanges

Returns and exchanges are handled according to our Refund & Replacement Policy, available on our website.

You may request a return within 14 days of receiving your order.
Items must be unused, undamaged, and in original packaging.

Certain items cannot be returned (e.g., worn earrings, personalised items).
Please review the full Return Policy for details.


7. Warranty

Nikoleit™ products include a standard quality guarantee.
If you purchased the Lifetime Warranty Option at checkout, additional coverage applies for manufacturing defects.

This warranty does not cover:

  • accidental damage

  • misuse

  • loss or theft

  • normal wear

Full warranty details are provided in the Return Policy.


8. Intellectual Property

All content on this website, including text, images, designs, logos and product descriptions, is the property of Nikoleit™ or our licensors.

You may not copy, reproduce, sell, or distribute any content without prior written consent.


9. Prohibited Conduct

You may not:

  • violate laws or regulations

  • attempt to gain unauthorised access to the website

  • interfere with website security

  • submit false or misleading information

  • upload harmful scripts or malware

  • use the website to harass or harm others

  • resell products for commercial purposes

Any misuse may result in termination of your access.


10. Limitation of Liability

Nikoleit™ is not responsible for:

  • delays caused by carriers

  • customs processing or fees

  • misuse or modifications of products

  • loss or theft after delivery

Our liability is limited to the maximum extent permitted by Swiss law.


11. Privacy

Your personal data is handled in accordance with our Privacy Policy.
By using our Services, you agree to the collection and processing of your data as described there.


12. Changes to These Terms

We may update these Terms from time to time.
Changes take effect once published on our website.


13. Contact Information

If you have questions about these Terms or any aspect of your purchase, contact us:

📩 service@nikoleit.ch

📍 Mattächer 7B, 5453 Remetschwil, Switzerland